My GC

CUSTOMER SERVICE

GC_Workshop

Since their inception, GIACOMO CIUFOLI has offered jewellery creations of exceptional quality. Determined to preserve its traditions and artisan skills, the MAISON GIACOMO CIUFOLI also provides a customer service worthy of its ambitions. Any services and repairs are performed in house by specialized artisan jewellers.

As part of its ongoing commitment to outstanding customer service, GIACOMO CIUFOLI established a dedicated support arm comprised of skilled individuals specially trained to assist you in all facets of the brand.

 

JEWELLERY SERVICES

As a measure of preventing the risk of deterioration and to preserve the radiance or your jewellery, avoid contact with fragrances and immersion in water. GIACOMO CIUFOLI offers the following services for jewellery: cleaning, polishing and gold/platinum re-plating.

 

WARRANTY

GIACOMO CIUFOLI jewellery is handcrafted with great care in our workshops and subjected to a series of rigorous tests.

Your GIACOMO CIUFOLI jewellery is warranted for a period of (1) year from the date of original purchase from an authorized GIACOMO CIUFOLI retailer or the GC Online Store. This warranty covers any manufacturing defects under normal use, after such defects have been confirmed by our technicians. This limited warranty does not cover damage arising from normal wear and tear, accidents or improper use.

If making a warranty claim, ensure you have a copy of the original receipt as well as the Card of Authenticity.